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Title | Status | Format | Description | Size | Download |
---|---|---|---|---|---|
Advice and Complaints Policy | Current | This policy ensures that the procedures are accessible, open, transparent and user friendly. Also it ensures that, when things go wrong, staff at all levels listen, respond and act to put things right immediately as far as it is possible. | 749KB | Download | |
After Care Section 117 Policy | Current | This policy summarises the legal responsibilities placed on the Local Authority and Health by Section 117 of the Mental Health Act 1983 (“the MHA 1983”) and describes how it is implemented across London Borough of Camden and London Borough of Islington via S.75 National Health Service Act 2006 partnership agreement. | 586KB | Download | |
Anti-Fraud and Bribery Policy | Current | The Trust aims to provide excellent public service and needs to ensure propriety and accountability in all matters. The Trust is determined to protect itself and the public from fraud and bribery, and is committed to implementing and maintaining robust policies for the prevention and detection of fraud and bribery. | 508KB | Download | |
Best Practice Implementation of Recommendations Policy | Current | This policy provides information and guidance on the review and implementation of guidance published by the National Institute for Health and Care Excellence (NICE), guidance, other nationally agreed guidance and national confidential enquiries. These are collectively referred to as best practice guidance in this document. This policy will provide a clear, unified approach to supporting timely implementation of best practice guidance and action planning through operational structures. This structure adheres to the Care Quality Commission (CQC) Regulations for Good Governance and Safe care and treatment. | 569KB | Download | |
Bullying and Discrimination Policy and Procedures | Current | 514KB | Download | ||
Chaperone Policy | Current | This policy sets out guidance for the use of chaperones and procedures that should be in place for clinical consultations, clinical examinations, investigations, and clinical interventions, particularly in relation to intimate procedures. | 458KB | Download | |
Claims Management Policy | Current | This policy gives guidance on how claims are managed; to ensure that claims are handled effectively, appropriately, and within the standards set by current statutory and other requirements. | 570KB | Download | |
Claims Management Policy | Current | Barnet and Enfield and Haringey MH Trust recognise that in a service as large and complex as the NHS incidents, complaints and claims do occur. The Trust has a responsibility to investigate these events to understand their root causes and to recommend actions and sustainable solutions to help minimise the chance of the same or a similar event recurring in the future. | 1MB | Download | |
Clinical Risk Assessment and Management Policy | Current | This policy aims to set out the process for ensuring that BEH staff who undertake assessment of service users are competent in relation to clinical risk assessment and its management. | 694KB | Download | |
Clinical Risk Management | Current | The purpose of this policy is to promote a thorough, consistent and high standard of practice with regards to clinical risk assessment and management. In essence, to ensure that clinical risks are effectively managed so that service users, their family and carers, are safe when accessing our services. | 356KB | Download |